AGPAL GUIDELINES ANd policies 2023 

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CRITERION C1 - COMMUNICATION AND PATIENT PARTICIPATION

1. Criterion C1.1 – Information about your practice​
2. Criterion C1.2 – Communications
3. Criterion C1.3 – Informed patient decisions​
4. Criterion C1.4 – Interpreter and other communication services 
5. Criterion C1.5 – Costs associated with care initiated by the practice

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CRITERION C2 - RIGHTS AND NEEDS OF PATIENTS

1. ​Criterion C2.1 – Respectful and culturally appropriate care
2. Criterion C2.2 – Presence of a third party during a consultation
3. Criterion C2.3 – Accessibility of services

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CRITERION C3 - PRACTICE GOVERNANCE AND MANAGEMENT

1. Criterion C3.1 – Business operation systems
2. Criterion C3.2 – Accountability and responsibility
3. Criterion C3.3 – Emergency response plan
4. Criterion C3.4 – Practice communication and teamwork
5. Criterion C3.5 – Work health and safety 
6. Criterion C3.6 – Research ​ (n/a) ​ 

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CRITERION C4 - HEALTH PROMOTION AND PREVENTIVE ACTIVITIES

1. Criterion C4.1 – Health promotion and preventive care
2. Criterion GP4.1 – Infection prevention and control, including sterilisation

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CRITERION C5 – CLINICAL MANAGEMENT OF HEALTH ISSUES

1. Criterion C5.1 – Diagnosis and management of health issues
2. Criterion C5.2 – Clinical autonomy for practitioners  
3. Criterion C5.3 – Clinical handover 

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CRITERION C6 - INFORMATION MANAGEMENT

1. Criterion C6.1 – Patient identification
2. Criterion C6.2 – Patient health record systems 
3. Criterion C6.3 – Confidentiality and privacy of health and other information
4. Criterion C6.4 – Information security

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CRITERION C7 - CONTENT OF PATIENT HEALTH RECORDS

1. ​